Privacy Policy
At Fest Fashion India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined below.
1. Information We Collect
When you visit Fest Fashion India, we collect information that helps us provide a better shopping experience. This includes:
Personal Information: When you place an order or register on our site, we collect your name, email address, phone number, billing and shipping address, and payment details.
Automatically Collected Information: We also gather data through cookies and similar tracking technologies. This may include your IP address, browser type, device type, and browsing behavior (such as pages visited, time spent on the site, etc.).
2. How We Use Your Information
We use the information we collect to enhance your shopping experience and provide services efficiently:
Order Processing: Your information is used to process and fulfill your orders, including sending order confirmations and shipping updates.
Customer Service: We use your data to respond to your queries, manage returns, exchanges, or resolve any issues related to your purchase.
Marketing & Promotions: With your consent, we may send you promotional emails about new collections, sales, or special offers. You can opt-out of these emails at any time by following the unsubscribe instructions in the email.
Website Improvement: The data we collect helps us understand how customers use our site, allowing us to improve navigation, design, and content.
3. How We Protect Your Information
At Fest Fashion India, safeguarding your personal information is our top priority. We use industry-standard encryption technology (SSL) to protect your payment details during the transaction process. Additionally, we ensure that all personal information is stored securely and only accessed by authorized personnel.
We do not sell, trade, or otherwise transfer your personal data to third parties, except for the essential services needed to complete your order (such as payment processors or shipping companies).
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and track user preferences. Cookies are small data files stored on your device that allow us to recognize your browser and improve site functionality.
You can control cookie settings through your browser, including blocking or deleting cookies. However, please note that disabling cookies may affect your ability to use certain features on our website.
5. Sharing Your Information
We only share your personal information with trusted third-party service providers who help us operate our website, fulfill your orders, and process payments. These partners include:
Payment Gateways: To process transactions securely.
Shipping Partners: To ensure timely delivery of your orders.
Analytics Tools: To help us understand how customers use our site and improve our services.
These third parties are bound by confidentiality agreements and are only permitted to use your information as needed to perform their services.
6. Third-Party Links
Our website may contain links to third-party sites. Please note that once you leave our website, we are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
As a valued customer, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccurate information.
Deletion: Request the deletion of your personal data, subject to legal and contractual restrictions.
Opt-out: Unsubscribe from promotional emails or other marketing communications at any time.
To exercise these rights, please contact us at info@festfashionindia.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes maintaining records for processing transactions, legal obligations, and customer service.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be noted at the top. We encourage you to review this page regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Email: info@festfashionindia.com
At Fest Fashion India, we value your trust and are committed to protecting your personal information while delivering an enjoyable shopping experience.
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